Terms of Service

Last updated: September 14, 2025

1. Scope

These Terms govern your use of websites, stores, and materials owned or operated by Cuby Holdings LLC (“Cuby Holdings”, “we”, “us”), including purchases made through our sites (the “Services”). By using the Services you agree to these Terms.

2. Purchases & Payments

We use third-party processors (e.g., Stripe) to accept payments. By purchasing, you authorize the processor to charge your payment method for the displayed amounts, including any applicable taxes and shipping.

3. Taxes

Prices shown are exclusive of taxes. Where required, applicable sales or use tax is calculated at checkout based on your shipping or billing address and collected on our behalf. You are responsible for any taxes not collected at checkout.

4. Digital Products

Unless expressly stated otherwise on a product page, digital items (e.g., e-books, PDFs, downloads) are sold as a personal, non-transferable license for your own use. You may not redistribute, resell, upload publicly, or create derivative works without written permission.

5. Delivery

• Digital items: delivery occurs via download link or email after successful payment.
• Physical goods (if offered): ship to the address you provide. Title and risk of loss transfer upon carrier acceptance. Estimated delivery windows are not guarantees.

6. Refunds & Cancellations

• Digital items: all sales are final once the download link is delivered. If you experience a technical issue (e.g., corrupted file, duplicate charge), contact us through our contact form or at [email protected] within 7 days and we will repair, replace, or refund at our discretion.
• Physical goods: unopened/unused items may be returned within 30 days of delivery with proof of purchase; customer pays return shipping unless the item arrived damaged or incorrect.
• Chargebacks: please contact us first to resolve issues. Unauthorized or fraudulent chargebacks may result in account restriction.

7. Intellectual Property

All content, trademarks, service marks, designs, code, and other materials available through the Services are owned by Cuby Holdings LLC or its licensors and are protected by law. No reproduction, distribution, modification, public display, or commercial use is permitted without prior written permission.

8. Acceptable Use

You may not use the Services to violate law, infringe rights, reverse engineer or interfere with security, or attempt unauthorized access to any system, data, or account.

9. Disclaimers; Limitation of Liability

The Services are provided “as is” and “as available.” To the maximum extent permitted by law, we disclaim all warranties (express or implied) and will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages. Our total liability for claims arising out of the Services will not exceed the amount you paid us for the transaction giving rise to the claim.

10. Indemnity

You agree to indemnify and hold Cuby Holdings LLC harmless from claims, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising from your breach of these Terms or misuse of the Services.

11. Governing Law; Venue

These Terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict-of-law rules. Courts located in Arlington County, Virginia will have exclusive jurisdiction.

12. Changes

We may update these Terms. The “Last updated” date reflects the current version. Continued use of the Services after changes take effect constitutes acceptance.

13. Contact

Support and questions: use our contact form, or write to [email protected].